Shipping & Returns

Order process

Once you finish checkout, you will receive an email confirmation. Please check your spam folder before getting in touch with us.

Our turnaround time is usually 1 week from your order date, as we make many of our items at the time of purchase. During peak holiday times, please allow up to 2 weeks for dispatch. We ship our fragrances from the West Coast USA. Read below for shipping rates to your territory. 

Domestic/USA

We typically ship all orders via First Class Mail with tracking information. You now also have the choice at checkout to choose UPS Next Day Air, rates will vary. 

Order Amount USPS Shipping Cost 
$0-$49 $3.50
$50 and up FREE 

International

We ship all orders via First Class Mail. It does not include tracking information for international orders, but you will receive your customs number in your shipping confirmation email. If you were overcharged for shipping more than $5, we will refund you the difference at the time of shipping.

Order Amount USPS Shipping Cost 
All Orders $20

 

Returns

Of course we want you to be just as excited about your Sweet Anthem Fragrances and gifts as we are - they really are enchanting! But, if for any reason, you are unhappy or have a question please send us a quick email at hello@sweetanthem.com. We love our customers (you know who you are and you know you are amazing!), and we will do what we can to address anything that comes up. 

Ok, now for the official mumbo jumbo....

  • Due to the nature of our products, returns and exchanges can not be accepted. For fragrances, please order a sample set first. 
  • Refunds (if applicable). If you are approved your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
  • Sale items (if applicable). Only regular priced items may be refunded, unfortunately sale items can not be refunded.
  • Replacements (if applicable). We only replace items if they are defective or damaged. If you need a replacement for the same item, send us an email at hello@sweetanthem.com.